How ProdigyBuild Billing works

General Billing information

Please take a moment to review our general billing information. This includes a breakdown of yearly and monthly invoicing, as well as an explanation of how tokens are billed.

If you are a paying customer account on Standard or Enterprise, you will get a general idea of prorated costs are calculated. Additionally, you can find detailed information on how the number of seats impacts your pricing.

  • The price of your subscription is directly tied to the size of your team, specifically the number of seats or licenses in your plan. Whenever you increase or decrease the number of seats, the subscription price is automatically recalculated.

  • If you add extra seats beyond the allocated ones in your plan, you will incur an additional prorated charge for those seats.

  • If you notice unexpected charges, please check if you accidentally added extra seats to your plan.

  • When you reduce the size of your team by removing seats, any unused time for those seats will be credited back to your next bill. To learn more about removing users and licenses, please refer to the relevant documentation.
  • Your credit card will be charged automatically at the end of each subscription period, whether it’s monthly or yearly, unless you decide to cancel your subscription.
  • In case there is an issue with your card payment, we will make additional attempts after 7 and 14 days. If we are unable to process the charge by day 14, your subscription will expire. This means your plan will be switched to view-only mode until you choose to extend your subscription or select a new plan. Feel free to explore our plan pricing options.
  • For more information about billing documentation, you can refer to our invoices and receipts documentation.
Monthly Billing

If you are on a monthly subscription plan, you will be billed on a monthly basis for your chosen plan. Additionally, any additional seats (licenses) that you have added will also be included in your monthly bill.

The specific billing date will correspond to the day of the month when you initially subscribed to ProdigyBuild. For example, if you subscribed on January 5th, 2023, your payment date will always be the 5th of each subsequent month.

Please keep this billing cycle in mind when managing your subscription and payment schedule.

When you add new members (seats) to your team above the allocated size of your plan, your next monthly invoice will include two components:

  • The renewal payment for your current plan, which covers the existing seats in your subscription.
  • The prorated amount for the additional seats that you have added.

Here’s an example to illustrate the calculation:

Let’s say you purchased a Standard plan with a monthly subscription on April 1st, and your next renewal date is May 1st. On April 15, you invited a new teammate to join your subscription. The price for an extra seat on your plan is $10.

To determine the prorated amount for the new seat, we calculate it based on the remaining days in the billing cycle:

$10 per seat / 30 days x 16 remaining days = $5.33

Therefore, on May 1, your invoice will reflect the $5.33 prorated charge for the additional seat, in addition to the renewal payment for your existing plan. Please note that this is a hypothetical example, and the actual amounts may vary based on your specific subscription details.

When you remove a member (seat) from your subscription, you will only be charged for the duration during which you used the additional seat.

Here’s an example to illustrate the calculation:

Let’s consider that the renewal date of your monthly subscription is May 1st. On April 15th, you added a seat to your plan. However, on April 20th, you removed a teammate along with the associated seat. The price for an extra seat on your plan is $10.

To determine the prorated charge for the extra seat, we calculate it based on the number of days the seat was utilized:

$10 per seat / 30 days x 5 days = $1.67

Therefore, when your May 1st invoice is generated, you will see a prorated charge of $1.67 for the additional seat, considering that it was used for only 5 days.

Please note that this is a fictional example, and the actual amounts may differ based on your specific subscription details.

Yearly Billing

If you are subscribed to a yearly plan, your billing operates on an annual basis. Any prorated charges for additional seats you add will be reflected in the next month’s billing cycle.

To provide an example, let’s say you purchased a yearly Starter plan on April 17th, 2023. On May 2nd, you invited an additional person to join your team. The price for an extra seat on your yearly plan is $96. On April 17th, you will be charged a prorated amount for the additional member for the remaining duration of the billing period, which runs from May 2, 2022 to April 17, 2023.

The calculation for the prorated charge for the extra seat is as follows:

$96 per seat / 365 days x 349 days = $91.79

Please note that this amount reflects the portion of the year that remains from May 2nd, 2022 to April 17th, 2023.

Adding or removing extra seats does not change your subscription renewal date. If you remove the additional seat before the charge date, you will only be charged for the days during which the extra seat was utilized. In the event of canceling your subscription, the prorated amount for the additional seats will be charged at the time of cancellation.

Kindly note that this is an illustrative example, and the actual amounts may vary based on your specific subscription details.

Payment Options

Monthly or Annual

We offer two payment options for your convenience: monthly payments or annual payments. You can choose between automated credit card payments or self-serve invoicing, depending on your preference.

Automated Credit Card Payments:

With automated credit card payments, your subscription fee will be automatically charged to your credit card on a monthly or annual basis, depending on your chosen billing cycle. This option ensures a seamless and hassle-free payment experience, as the charges will be processed automatically without requiring manual intervention.

Self-Serve Invoicing:

If you prefer an annual payment and would like to receive an invoice for each billing cycle, you can opt for self-serve invoicing. With this option, you will receive an invoice at the beginning of each billing period, and you can make the payment manually through the provided payment methods.

Difference between Automated Payments and Self-Serve Invoicing:

The main distinction between automated payments and self-serve invoicing lies in the payment process. Automated payments involve the automatic charging of your credit card without the need for manual payments or invoicing. On the other hand, self-serve invoicing requires you to initiate the payment manually by reviewing the invoice and submitting the payment using the provided payment methods.

Please select the payment option that best suits your needs and preferences.

Automated Payments Self Service Invoice
Plans Standard, Enterprise Standard Enterprise
Payment Method Credit Card Credit Card
Payment Type Automated Self Service
Payment Frequency Monthly Annually
User Licenses Minimum Requirement: 5 Minimum Requirement: 5
Monthly Billing

Modifications to Billing When Switching to Self-Serve Invoicing

When you transition from automated payments to self-serve invoicing while on an annual subscription, certain changes apply to your billing. However, if you switch from automated payments to self-serve invoicing on a monthly subscription, additional adjustments will be made. Let’s examine these scenarios:

Switching from Automated Payments to Self-Serve Invoicing on an Annual Subscription:

  • Billing Period and Renewal Date: Your billing period and renewal date remain unchanged.
  • Team Size Increase: If you expand your team size while switching to self-serve invoicing, a true-up invoice for the additional seats (licenses) will be issued at the end of the billing quarter.

Switching from Automated Payments to Self-Serve Invoicing on a Monthly Subscription:

  • Renewal Date: Your renewal date will be modified, and you will receive an invoice for the additional time on the new annual subscription.
  • Proration for Additional Seats: If you increase your team size when switching to self-serve invoicing, the prorated amount for the extra seats will be included in the invoice.
  • Outstanding Payments: Any pending payments, such as upcoming invoices for newly added seats, will be collected from your current payment method (credit card) before the invoice is generated. If the charge is unsuccessful, the outstanding payments will be incorporated into the new invoice.

Upgrading from Starter to Business Plan:

  • Billing Period and Renewal Date: Upgrading to a Business plan results in a change to your billing period and renewal date.
  • Prorated Credit: The prorated amount for the unused time on the Starter plan will be credited to your new invoice.

Unpaid Invoice for Extra Added Seats:

  • During the upgrade process, we will attempt to charge your card for any outstanding invoices related to extra added seats (licenses). If the charge is unsuccessful, the prorated amount will be included in your new self-serve invoice.

Please note that these adjustments are provided as general information and may vary based on your specific subscription details.

What are tokens

In natural language processing (NLP), tokens are the basic units into which text is divided. In the context of ProdigyBuild, tokens are chunks of text that the model reads and processes. Each token can be as short as a single character or as long as a word, depending on the language and the specific implementation.

Tokens are important because they determine the granularity at which the model understands and generates text.

For example, the sentence “ProdigyBuild is great!” can be divided into five tokens: [“Prod”, “igy”, “Build”, ” is”, ” great!”]. In this case, the word “ProdigyBuild” has been split into three tokens: “Prod”, “igy”, and “Build”.

It’s important to note that tokens are not the same as words. In some cases, a token may correspond to a single character or a subword unit created during tokenization, such as splitting a word into smaller units based on a language-specific rule or using a technique like Byte-Pair Encoding (BPE).

The number of tokens in a text is relevant because it affects the computational resources required to process it. ProdigyBuild and many other language models, has a maximum token limit for each input, which is typically around 4096 tokens. If the text exceeds this limit, it needs to be truncated or processed in smaller parts to fit within the model’s constraints.

ProdigyBuild Tokens Costs

ProdigyBuild is free to use with some free tokens for smaller teams.

Free includes Fibonacci, Conductor, Insights and TeamSync on ProdigyBuild Standard GPT

  • Less than 5 users
  • 25,000 free tokens
  • .10 per 1k additional tokens

Standard Includes Fibonacci, Conductor, Insights and TeamSync on ProdigyBuild Standard GPT

  • 6 users +
  • 250,000 free tokens
  • .10 per 1k additional tokens

Enterprise includes Fibonacci, Conductor, Insights and TeamSync on ProdigyBuild Enhanced GPT

  • 6 users +
  • 500,000 free tokens
  • .05 per 1k additional tokens

Please go to our products page for more details and benefits of each plan.

View and understand the Billings settings

Login to your portal by going to https://app.prodigybuild.com and click on your profile icon on the top right corner > Accounts > Billing

Plan: The plan you selected during the signup phase.

Billing Cycle: The monthly billing cycle

Token Usage: In this section, you have the ability to define your monthly budget and track your monthly usage.